Public Broadcasting Service and Timetrade Systems Offer Web-Based
Scheduling Solutions to
Higher Education Market
Alliance to help colleges and universities cut costs,
streamline schedule-driven processes
Madison, WI - Distance Learning Conference - August
9, 2001 - TimeTrade Systems, Inc. and the PBS Adult Learning Service
announced a broad marketing and technology alliance at the 17th annual
Distance Learning Conference here today. Based in Waltham, MA, TimeTrade
is the leading provider of Web-centric scheduling solutions to service
businesses, universities, corporations, and government agencies. The
PBS Adult Learning Service, based in Alexandria, VA, provides distance
learning courses and related technology solutions to nearly 1,000 colleges
and universities in the U.S. and Canada.
TimeTrade’s patent-pending TimeCommerce™
platform is used by organizations to transform schedule-driven processes,
and to improve utilization of valuable resources such as people, equipment
and facilities. TimeTrade can be deployed as a closed solution accessible
by authorized staff members, and as a customer-facing application to
enable self-service scheduling by end users. Featuring a comprehensive
reporting engine, multiple levels of access, and standard APIs, TimeTrade’s
platform is available as an ASP-hosted service and as a traditional
TimeTrade’s TimeCommerce™ platform has
broad applicability at colleges and universities:
- Distance Learning Centers can use
TimeTrade to let students self-register for exams and academic advisement
sessions in real-time via the Internet, instead of by telephone. TimeTrade
automatically sends email confirmations and reminders to students,
and manages resources such as proctors, advisers, classrooms, equipment,
and so on. Benefits include reduced call volume, increased student
satisfaction, and fewer missed appointments.
- University Help Desks (ResNets)
can use TimeTrade to schedule service calls and manage help desk technicians
more efficiently. TimeTrade lets ResNet managers quickly schedule
the right technician for every job based on skill sets, availability,
location, and other rules-based criteria. TimeTrade automatically
informs technicians of each appointment, and lets technicians check
their schedules with any Web-enabled device. Students can optionally
self-schedule service appointments as well.
- Campus Health Centers can utilize
TimeTrade for scheduling counseling sessions and other appointment-based
activities. TimeTrade instantly confirms each appointment in real-time,
and can send email reminders as well.
- Athletic Facilities Managers can
use TimeTrade to let students reserve courts and enroll in fitness
activities in real-time, 24x7. TimeTrade manages required resources
automatically, and features a full suite of resource utilization and
- Event Coordinators can deploy TimeTrade
so students and faculty members can self-register for special events,
training sessions, and other activities online.
- TimeTrade automatically closes events
that become fully-enrolled, and sends confirmations and reminders
- Career Placement Offices can use
TimeTrade to efficently schedule on-campus interview, job fairs, and
other career-related activities that bring students and potential
"Virtually every college and university can
use TimeTrade to reduce expenses and provide better service to students
and faculty members," said Michael Fragale, director of PBS Adult
Learning Service. "We are pleased to offer TimeTrade’s proven
solution to our members and to the higher education market."
The City Colleges of Chicago’s Center for Distance
Learning is one of the largest continuing education programs of its
kind in the nation. The school uses TimeTrade to let students self-register
for nearly ten thousand exams each year, and has realized an 85% decrease
in call volume and annualized direct labor savings of $100,000.
"Scheduling multiple exams for over 3,000 students
at multiple locations was a challenging task," says Pam Lattimore,
dean of CCC's Center for Distance Learning.
TimeTrade is used at leading colleges and universities
across the country, including City Colleges of Chicago, North Carolina
State University, Northeastern University, UCLA, and others.
"PBS is a trusted name in education for distance
learning courseware and technology," said Marc Peterson, president
of TimeTrade. "We are pleased that they recognize the value our
technology brings to the higher education market."
About TimeTrade Systems, Inc.
Based in Waltham, MA, TimeTrade Systems, Inc. is
the leader in Web-centric scheduling and resource management solutions.
TimeTrade leverages Web, wireless, voice and e-mail technologies to
transform schedule-driven processes and improve utilization of valuable
resources including people, equipment and facilities. TimeTrade’s
solutions are used in more than 100 corporations, universities and government
agencies. For more information, visit the company at www.timetrade.com.
About Public Broadcasting Service (PBS)
PBS, headquartered in Alexandria, Virginia, is a
private, non-profit media enterprise owned and operated by the nation's
347 public television stations. A trusted community resource, PBS uses
the power of noncommercial television, the Internet and other media
to enrich the lives of all Americans through quality programs and education
services that inform, inspire and delight. Available to 99 percent of
American homes with televisions and to an increasing number of digital
multimedia households, PBS serves nearly 100 million people each week.
In cooperation with local public television stations,
PBS created the Adult Learning Service (ALS) to help education providers
meet the needs of adult learners. For two decades, ALS has been a leader
in distance learning and now offers more than 100 college-credit courses
and related technology solutions to nearly 1,000 colleges and universities
in the U.S. and Canada. In the most recent academic year, more than
220,000 students earned credit through distance learning courses distributed
by ALS. For more information about ALS, visit www.pbs.org/als.
TimeTrade is a service mark and TimeCommerce is a
trademark of TimeTrade Systems, Inc. Copyright © 2001 TimeTrade
Systems, Inc. All rights reserved.
For More Information:
Scott Steinacher, TimeTrade Systems, Inc.
Phone: 781-890-4808, x107
PBS, Adult Learning Service